Pokemon Y crashes upon loading

Issue:
Enter a description of your issue here, in full detail.
When I open Citra and load Pokemon Y, it starts loading but then Citra closes itself

System Information

  • Operating System: Windows 10 Home Version 10.0.19043 Build 19043
  • CPU: Intel(R) Core™ i3-5005U CPU @ 2.00GHz 2.00 GHz
  • GPU: Intel(R) HD Graphics 5500
  • Citra Version (found in title bar): Citra Nightly 1784
  • Game: Pokemon Y
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

citra_log.txt (8.0 KB)

System Information for Support

Client Version                               Nightly 1784   HEAD-47c4f31
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 5500
GPU Driver Version                           20.19.15.4531
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • Please enable the Vsync option if you are experiencing screen tearing.

Ive tried updating my drivers, but that isnt helping

Please upload a log file with the up to date drivers installed.

citra_log.txt (8.0 KB)

System Information for Support

Client Version                               Nightly 1784   HEAD-47c4f31
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 5500
GPU Driver Version                           20.19.15.4531
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • Please enable the Vsync option if you are experiencing screen tearing.

strange. It said I didn;t have any more updates needed.

nevermind, I solved it myself by deleting the opengl in the shaders