Pokemon Y crashes with message: Fatal Error

Citra Support
#1

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: Windows 7 Professional
  • CPU: Intel(R) Core i7-2600K
  • GPU: Geforce GTX 980ti
  • Citra Version (found in title bar): Citra Canary 2005
  • Game: Pokemon Y
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt.old.txt (11.4 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Canary 1982 HEAD-40f8fcf
Operating System                              Windows 7 SP 1 (6.1)
CPU                                                  Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz | AVX
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 980 Ti/PCIe/SSE2
GPU Driver Version                            456.55
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

#3

citra_log.txt (12.6 KB)

#4

System Information for Support

Client Version                                Canary 2005 HEAD-356dc31
Operating System                              Windows 7 SP 1 (6.1)
CPU                                                  Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz | AVX
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 980 Ti/PCIe/SSE2
GPU Driver Version                            456.55
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

#5

Please follow these steps from our FAQ:

afbeelding
afbeelding1420×358 43.8 KB

You can easily get to the user folder by starting Citra and going to File>Open Citra Folder.