Pokemon Y crashing at title screen

Issue:
After loading a rom, the game will go to the title but then go to black and close out when trying to start the actual game

System Information

  • Operating System: Windows 10

  • CPU: Intel(R) Core™ i7-6500U CPU @ 2.50GHz 2.60 GHz

  • GPU: Intel(R) HD Graphics 520

  • Citra Version (found in title bar): Citra Nightly 1792

  • Game: Pokemon Y (same happens for pokemon alpha sapphire)

  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (40.9 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                               Nightly 1792   HEAD-a427a80
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 520
GPU Driver Version                           23.20.16.4973
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics

Updated drivers and working properly now