Pokemon Y crashing on texture load

Citra Support
#1

Issue:
After the 3DS file opens, the Citra app crashes near the end of the shader (?) loading2

System Information

  • Operating System: HP ENVY x360 Convertible 15m-ee0xxx
  • CPU: AMD Ryzen 7 4700U with Radeon Graphics 2.00 GHz
  • GPU: AMD Radeon Graphics
  • Citra Version (found in title bar): Citra Nightly 1757
  • Game: Pokemon Y
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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citra_log.txt (7.8 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                               Nightly 1757   HEAD-ac98458
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 7 4700U with Radeon Graphics          | AVX2 | FMA
Graphics API                                 OpenGL 3.3.1
Graphics Renderer                            AMD Radeon(TM) Graphics
GPU Driver Version                           21.10.20.04 27.20.21020.4003
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
#3

Looks like perhaps an issue with your ROM. I suggest you redump. Please refer to our game dumping guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.