Pokemon Y freeze after load game

Citra Support
#1

Freeze case:
Saving in outdoor of Lumiose City normally, then press ALT+F4 to close game. Music still playing, speed showing normal speed (80-100%) but it render 0 FPS. Can’t input any button to open menu/anything.

System Information

  • Operating System: Microsoft Windows 10 Build 17763
  • CPU: Intel® Core™ i5-4210U CPU @ 1.70GHz, 2394 Mhz, 2 Core(s), 4 Logical Processor(s)
  • GPU: NVIDIA® GeForce® 840M
  • Citra Version (found in title bar): HEAD-c4cb8b2
  • Game: Pokemon Y
  • Screenshot of Issue :
    Screenshot (8)
    Screenshot (8)1366×768 108 KB

Diagnostic Log
citra_log.txt (36.6 KB)

#2

System Information for Support

OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce 840M/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            388.73
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [ ]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#3

I had same problem. Its because your drivers are not updated. Please check and update all your drivers and clear ram space if possible before playing for smoother experience. Update Nividia drivers plus other necessary drivers which can be done by Driver Booster. Hope this solves the problem

1 Like
#4

https://bulbapedia.bulbagarden.net/wiki/Lumiose_City_save_glitch

Download the latest game update(probably is v1.5?) from the eShop and dump it by following the guide: https://citra-emu.org/wiki/dumping-updates-and-dlcs/ then install it with File->Install CIA... then you should be able to load again, or start over and don’t save in that city :stuck_out_tongue:

1 Like