Problem installing a CIA

Citra Support
1

Issue:
A fatal error when trying to install a CIA, before this the game worked

System Information

  • Operating System: Windows 10
  • CPU: Intel(R) Core™ i5-7440
  • GPU: Intel HD 630
  • Citra Version (found in title bar): 1954
  • Game: Yo-Kai Watch Blasters White Dog Squad
  • Screenshot of Issue (include the full Citra window including titlebar):
    Citra
    Citra1366×768 42.6 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (15.2 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

System Information for Support

Client Version                               Nightly 1954  HEAD-8b21b90
Operating System                             Windows 10 Version 22H2 (Build 19045.3570)
CPU                                          Intel(R) Core(TM) i5-7440HQ CPU @ 2.80GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 630
GPU Driver Version                           27.20.100.9171
CPU JIT                                      [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
3

^ This driver is out of date. To update, download and install gfx_win_101.2115.exe from Intel® 6th-10th Gen Processor Graphics - Windows
Mirror download: https://downloadmirror.intel.com/764512/gfx_win_101.2115.exe

Let me know if you encounter any issues during the installation.

As for the fatal error, try redumping the file. Please refer to our game dumping guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.