problem with citra

#1

could you help me with a problem that I have your citra emulator, you will see when you start the game ultra sun pokemon the game is crashed just in the beginning please how could you help me solve this problem

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

We need more information to help you. Please reply with this template completely filled out:

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):
#4
  • Operating System:Windows 10
  • CPU:Intel® Core™¡5-7400 CPU @ 3.00GHz
  • GPU:Intel® HD Graphics 630
  • Citra Version (found in title bar):Citra Nightly#932 and Citra Canary#799
  • Game:Pokemon ultra sun
  • Screenshot of Issue (include the full Citra window including titlebar):
#5

Disable Hardware Shader (not to be confused with Hardware Renderer).

#6

and how can I do it and how will it help the game not freeze?

#7

Emulation -> Configure -> Graphics

#8

Thanks a lot for your help