Problem with pokemon ultrasun

Issue:

I have a problem executing the game saved in the emulator, everything is fine at the beginning, but when the game starts, it stays on the black screen and also the fps fall and the emulator does not respond, you can solve this error that I have and thanks

System Information

  • Operating System: Windows 10 Home Single Language 64-bit
  • CPU: intel i3-7020U
  • GPU: Intel HD Graphics 620 (Dell)
  • Citra Version (found in title bar): citra canary 1757
  • Game: pokemon ultrasun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (6.3 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

I did not find anything wrong in your log file. Please wait for a moderator to assist.

It seems you accidentally reopened Citra before uploading the log. The log gets cleared every time you open Citra. Have the log folder open in the background first, then when Citra closes, upload the new log here immediately.

citra_log.txt (6.5 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

You uploaded a more useful log over at Pantalla negra al cargar una partida guardada de pokemon ultrasol so I will base on that.

GPU Driver Version: Build 23.20.16.4973

This driver is outdated, you need to update.

Download win64_25.20.100.6373.zip from https://downloadcenter.intel.com/es/download/28289/Intel-Graphics-Driver-for-Windows-10
direct link: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

After you have installed that download and install igfx_win10_100.8190.exe from: https://downloadcenter.intel.com/es/download/29557/Intel-Graphics-Windows-10-DCH-Drivers?product=122590
direct link: https://downloadmirror.intel.com/29557/eng/igfx_win10_100.8190.exe