Problem with the emulator

#1

Issue: When i install citra after the first run of citra qt it disappear and when i try to reinstall it after it gives me an error
Enter a description of your issue here, in full detail.
when i install citra nightly or canary i can run it just one time then the citra-qt.exe disappear from my pc and if i unistall it from the control panel the next time i install it it says that he cant write citraqt it that directory because the access is denied. Seems like it has some problem installing citra-qt but i don’t know how to resolve. Tips?

System Information

  • Operating System: W10
  • CPU: intel i5-6400
  • GPU: GTX 760
  • Citra Version (found in title bar): [Nightly Build - 9b92270]
  • Game: —
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

Open the task manager and make sure that there isn’t any previous citra installer running on the background. if the issue persists, restart your computer.

#4

i already restarted it but the issue it’s the same, when i install it the first time it gives no error but when i run citra qt for the first time and then close it ,it disapper like he delete itself

#5

is your antivirus or windows defender displaying any warning?

#6

I have only windows defender installed and it doenst show anything

#7

another thing that maybe can help is that when i re-install it the emulator has the same configuration like language and the default folder where he finds game and save files.

#8

i have no idea why would a file disappear like that but try manual download then, and extract on any folder you want.

edit: citra keeps its configuration file, saves, etc on C:\Users\%username%\AppData\Roaming\Citra\, which any citra instance is able to use it.

#9

Hi, i’ve got exactly the same problem. Any solutions out there ?

#10

First backup the ‘Citra’ folder C:\Users\%username%\AppData\Roaming\Citra\.
uninstall citra, restart your computer, download the installer and install again.
add an exception on your anti-virus (if any, including defender) for citra-qt.

see if that works.