Problem with working of Pokemon Sun

Issue:
When I load the rom of Pokemon Sun, the audio is there but the screen is blank. I tried pressing the keys and I can hear them working but can see anything. I also disabled the hardware option but it is still not working.

System Information

  • Operating System: Windows 7 Ultimate 64-bit
  • CPU: Intel® Core™ i5-3320M CPU @ 2.60 GHz 4.00 GB RAM
  • GPU: Intel® HD Graphics 4000
  • Citra Version (found in title bar): Citra Canary 1618
  • Game: Pokemon Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (12.4 KB)

System Information for Support

Client Version                                Canary 1618 HEAD-914dba0
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
GPU Driver Version                            9.17.10.3372
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [ ]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Build 9.17.10.3372

These drivers are outdated, you need to update.

Download win64_15.33.50.5129.zip from https://downloadcenter.intel.com/download/29473/Intel-Graphics-Driver-for-Windows-15-33-?product=64896
direct link: https://downloadmirror.intel.com/29473/a08/win64_15.33.50.5129.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Still not working. No effect of updating the driver.

Upload a new log file.

It started working once I restarted it twice after installing the latest driver.

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