Problems with pokemon mega mystery dungeon

I have a problem when i try to play pokemon mega mystery dungeon, the thing is that in the first cinematic (whem deoxis arrives to the earth) the part when rayquaza appears it lags and take me out off citra and when i try to enter again and start the same problem pop ups, i have a samsung a53 so that might be the problem but if it its not what can i do to solve this?, please

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

Please upload a log file using the guide that the bot posted above.

The think is that the citra log dosen’t appears to me

sorry for the problem if you can’t help btw

Are you using the Citra version from the Google play store? That’s the one we’re providing support for here. So if you’re not using that one, your installed version might be storing their log file in a different location. Which would explain why it doesn’t appear for you.