Problems with the emulator loading Fire emblem awakening

Citra Support
#1

citra_log.txt.old.txt (10.8 KB) The emulator closes every time it tries to load one of my games:
I woke up today wanting to play fire emblem awakening. everything has always been normal, the problem was born in which when simply loading the bar it did not advance. wait at least 8 minutes and nothing, so I decided to close the emulator. the emulator crashed and went into “not responding” for more than 5 minutes, the emulator did not close. so I opted to use the task manager so that it could finally close. I turned on the emulator again with the game, and now every time I open the game, it tries to load and the whole emulator closes and I cannot access the game, it only happens with this game, I tried the other games and it goes perfectly, but I want playing fire emblem awakening and the emulator simply refuses to work, until I restart the computer and close everything to make it go well.
What I do? (PS: Also trying to see how to solve the problem, I foolishly put save state to see if it was useful, it is what you see in my log)

System Information

  • Operating system:Windows operating system (64 Bits)
  • CPU: Intel(R) Core™ i3-8130U CPU @ 2.20GHz 2.20 GHz
  • GPU: Intel(R) UHD Graphics 620
  • Citra Version (found in title bar): Citra Nightly 1697
  • Game: Fire Emblem Awakening
  • Screenshot of Issue (include the full Citra window including titlebar):
    Screenshot_3
    Screenshot_31365×728 12.4 KB
    Screenshot_4
    Screenshot_41002×598 381 KB

    (the first capture is the screen and the second is that it closes)

Diagnostic Log
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#2

System Information for Support

Client Version                                Nightly 1697 HEAD-b3cab3c
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i3-8130U CPU @ 2.20GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics 620
GPU Driver Version                            26.20.100.7323
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

System Information for Support

Client Version                                Nightly 1697 HEAD-b3cab3c
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i3-8130U CPU @ 2.20GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics 620
GPU Driver Version                            26.20.100.7323
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#4

GPU Driver Version: 26.20.100.7323

This driver is outdated, you need to update.

Download and install igfx_win10_100.9466.exe from: https://downloadcenter.intel.com/download/30381/Intel-Graphics-Windows-10-DCH-Drivers
direct link: https://downloadmirror.intel.com/30381/a08/igfx_win10_100.9466.exe

Make sure Tools->Frame Advance->Enable Frame Advancing is not enabled.

Maybe you accidentally pressed the default hotkey CTRL+A or used the Advance Frame hotkey \.

If that doesn’t work, try turn off Disk Shader Cache in the Advanced graphics settings in Citra configuration.