Puyo puyo chronicle wont stop crashing when i load it

whenever i try to load the game in citra, it crashes and im starting to get frustrated, how do i fix this?

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

the thing is that i cant do that, the whole thing freezes

Does Citra freeze, or does your computer freeze?