R6025 - pure virtual function call

Citra Support
#1

Issue:
I don’t know since when it started exactly, but it didn’t used to do it, like, a year ago, but it’s bugging me a lot, and I lose lots of progress. It happens in most of the games I play. I installed and unistalled the Microsoft Visuals C++, and it still shows me the error.

System Information

  • Operating System: Windows 8.1 64x
  • CPU: Intel® Core™ i5-4440 CPU @ 3.10GHz (3 CPUs), ~3.1GHz
  • GPU: Intel® HD Graphics Family
  • Citra Version (found in title bar): Citra Nightly 1509
  • Game: The Legend of Zelda Majora’s Mask, Kirby: Triple Deluxe, Persona Q: Shadow of the labyrinth, etc.
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Log.txt (13.4 KB)

#2

System Information for Support

Client Version                                Nightly 1509 HEAD-bc14f48
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4600
OpenGL Version                                3.3.0
GPU Driver Version                            10.18.14.4264
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#3

Okay, so I tried updating my drivers, but it says they are already updated, and there’s no latest version to them. And I already enabled Accurate Multiplication, and it still gives me the error. citra_log.txt (31.6 KB)

What now?..

#4

System Information for Support

Client Version                                Nightly 1509 HEAD-bc14f48
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4600
OpenGL Version                                3.3.0
GPU Driver Version                            10.18.14.4264
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

#5

GPU Driver Version: Build 20.19.15.4549

This driver is outdated, you need to update.

Download win64_15.40.45.5126.zip from https://downloadcenter.intel.com/download/29474/Intel-Graphics-Driver-for-Windows-15-40-?product=81016
direct link: https://downloadmirror.intel.com/29474/a08/win64_15.40.45.5126.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Also do this:

  1. File->Open Citra Folder
  2. Open shaders folder then delete the opengl folder
  3. Emulation->Configure... then click on Graphics on the left
  4. Click on the Advanced tab and turn on Accurate Multiplication

The Disk Shader Cache currently has a bug when Accurate Multiplication is turned off causing it to load all shaders from zero every time you start the game and makes the precompiled cache extrememly large + the RAM usage skyrockets until you crash.

Finally download and install this: https://aka.ms/vs/16/release/vc_redist.x64.exe

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