R6025 Runtime Error Pure Virtual Function Call

Issue:
Tried to play Animal Crossing New Leaf - it crashes every few minutes in with this error r6025 pure virtual function call.

System Information

  • Operating System: Windows 8.1 x64 bit
  • CPU: Intel® Core™ -7-4500U CPU @ 1.8000GHz 2.40 GHz
  • GPU: Intel® HD Graphics Family
  • Citra Version (found in title bar): Citra Nightly 1465
  • Game: Animal Crossing: New Leaf!
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping. citra_log.txt (30.3 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1465 HEAD-23921e3
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4400
OpenGL Version                                3.3.0
GPU Driver Version                            10.18.14.4414
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

10.18.14.4414

These drivers are outdated, you need to update.

Download win64_15.40.45.5126.zip from https://downloadcenter.intel.com/download/29474/Intel-Graphics-Driver-for-Windows-15-40-?product=75460
direct link: https://downloadmirror.intel.com/29474/a08/win64_15.40.45.5126.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Following the guide you provided still gave me errors, I was able to install Intel HD 4400 Graphics Driver. Still got the error. Any tips?

Hm, can you upload a new log when it happens? It has been suggested on Discord to install this: https://aka.ms/vs/16/release/vc_redist.x64.exe

I upgraded to windows 10 and was able to install the latest gpu driver, game has been working perfectly since :slight_smile:

1 Like