Right screen black screen

when i run the rom the right screen of the 3ds its just black but the left screen is just fine

System Information

  • Operating System: microsoft window 8.1 64bit
  • Processor: Intel Core i5-5200U
  • GPU: Intel HD Graphics 5500
  • Citra Version (found in title bar): Citra Nighty 1708
  • Game: pokemon x
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (13.7 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1708 HEAD-e7671d9
Operating System                              Windows 8.1 (6.3)
CPU                                           Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 5500
GPU Driver Version                            10.18.10.3977
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [ ]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Downloads for Graphics
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

System Information for Support

Client Version                                Nightly 1708 HEAD-e7671d9
Operating System                              Windows 8.1 (6.3)
CPU                                           Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 5500
GPU Driver Version                            10.18.10.3977
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [ ]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Downloads for Graphics
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

i did the update on intel but its doesnt work

GPU Driver Version: 10.18.10.3977

This driver is outdated, you will need to update it.

Download win64_15.40.5171.zip from https://downloadcenter.intel.com/download/30196/Intel-Graphics-Driver-for-Windows-15-40-
direct link: https://downloadmirror.intel.com/30196/a08/win64_15.40.5171.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/