Runtime error R6025 - pure virtual function call

Citra Support
#1

Issue:
Getting a runtime error R6025

System Information

  • Operating System: Windows 8.1 64-bit
  • CPU: Intel® Core™ i5-4210U
  • GPU: Nvidia GeForce 820M
  • Citra Version (found in title bar): Citra Nightly 1536
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Citra R6025 error
Citra R6025 error1314×1042 322 KB

Diagnostic Log
citra_log.txt (700.2 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296(upload://oQqKELay6cj59wniFlSTOwU4E2o.txt) (700.2 KB)

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

System Information for Support

Client Version                                Nightly 1536 HEAD-36809b2
Operating System                              Windows 8.1 (6.3)
CPU                                           Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4400
GPU Driver Version                            10.18.14.4414
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#4

Try upgrade to Windows 10, the only time I have seen this issue come up on the forum the users are using Windows 8 or 8.1