Screen freezing, game keeps playing

Citra Support
1

Issue:
I would play the game for about a few minutes and the game would freeze, i can hear the audio though. its just the screen is frozen.

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (323.3 KB)

2

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

3

GL_VERSION: 4.3.0 - Build 30.0.100.9805
^ This driver is out of date. To update, download and install gfx_win_101.2115.exe from https://www.intel.com/content/www/us/en/download/762755/intel-6th-10th-gen-processor-graphics-windows.html
Mirror download: https://downloadmirror.intel.com/764512/gfx_win_101.2115.exe

Let me know if you encounter any issues during the installation.

Additionally, you should re-enable Hardware Shaders in Emulation>Configure>Graphics>Advanced Tab

4

thanks, i dont have any problems with the games now

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