Screen Goes Black With No Sound and Citra Freezes

Citra Support
1

Issue:
Enter a description of your issue here, in full detail.
While playing Story of Seasons: Trio of Towns, when I enter a difference screen to customize my character, arrange my farm, play a mini game, or anything that really requires a loading screen for a different area, the screen goes black with no sound, the framerate goes to 0, and if I try to exit the game, Citra freezes.

I’ve tried disabling cheats, deleting the shaders folder, disabling different graphical options, running the game separately with the most recent nightly build, different machines with different hardware, a different dump of the ROM, and changing the region. Nothing has changed and it still doesn’t allow me to continue.

System Information

  • Operating System: Windows 10
  • CPU: AMD Ryzen 7 5800X
  • GPU: NVIDIA Geforce RTX 3070 Ti
  • Citra Version (found in title bar): 1975
  • Game: Story of Seasons Trio of Towns
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image2559×1402 29.5 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (21.0 KB)
I’ve cut the log file short, as the rest of the log file is all the same line:
“HW.Memory core/memory.cpp:Read:473”
With different hexadecimal addresses.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

System Information for Support

Client Version                               Nightly 1975  HEAD-cf54210
Operating System                             Windows 10 Version 21H2 (Build 19044.3086)
CPU                                          AMD Ryzen 7 5800X 8-Core Processor              | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            NVIDIA GeForce RTX 3070 Ti/PCIe/SSE2
GPU Driver Version                           531.79
CPU JIT                                      [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [ ]
System Region                                1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • Please enable the Vsync option if you are experiencing screen tearing.
3

Canary build of this seems to work without cheats

4

Please don’t use save states when troubleshooting. They make the entire log file before it completely useless, and may even cause issues like this.