Screen turns black

Citra Support
1

My screen turns black
I’m playing pokemon alpha saphire, and after defeting aquiles (the last battle vs him) my screen turns black it suppose to happen an animation where kyogre wakes up but instead the screen keeps black without any sound.

System Information

  • Operating System: Windows 10
  • CPU: Intel core i7
  • GPU: 16,00 GB ram
  • Citra Version (found in title bar): Nightly 1268
  • Game: Pokemon Alpha Saphire
  • Screenshot of Issue (include the full Citra window including titlebar): just a black screen

Diagnostic Log
citra_log.txt (92.3 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

3

System Information for Support

Client Version                                Nightly 1268 HEAD-af197c1
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce 940MX/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 2

I did not find anything wrong in your log file. Please wait for a moderator to assist.

4

Try running citra as admin. also your GPU driver is outdated, download and install the latest driver available for your GPU from nvidia’s website.

5

thanks i will try and report back

6

I tried both things and still doesn’t work

7

Reproduce the issue and upload your log again.