SD Card couldn't be recognized Pokemon Ultra Sun

Issue :
I’m running Pokemon Ultra Sun on Citra. I’m stuck at the one quest that requires me to use my Poke Finder to take a screenshot of the view but it seems that this message pops up stating that “The SD Card could not be recognized” and “Press the POWER Button and insert the SD Card again”. Do you have any solution that i can do so that i can continue playing Pokemon.
citra_log.txt (94.1 KB)

System Information

  • Operating System: Windows 10 Pro (64 bit)
  • CPU: Intel Core i7 - 8750H 2.2GHz
  • GPU: Nvidia Geforce GTX 1050Ti 4GB
  • Citra Version (found in title bar): Citra Nightly 1372
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

System Information for Support

Client Version                                Nightly 1381 HEAD-5fa71d4
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 1050 Ti/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            425.46
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

Can you upload your save file so we can replicate this issue?

If you don’t know how, right click the game in Citra’s game list and select “Open Save Data Location,” and then zip the contents of the folder and upload it here.

i have the same issue at the second pokefinder section on melemele citra_log.txt (231.6 KB)

System Information for Support

Client Version                                Nightly 1552 HEAD-7dc472a
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-9400 CPU @ 2.90GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1060 3GB/PCIe/SSE2
GPU Driver Version                            441.41
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

still isnt working citra_log.txt (231.6 KB)

System Information for Support

Client Version                                Nightly 1552 HEAD-7dc472a
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-9400 CPU @ 2.90GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1060 3GB/PCIe/SSE2
GPU Driver Version                            441.41
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

i already have that enabled so what do i do