SD Card not recognized at Pokemon Ultra Sun

Citra Support
1

Issue:
I’m running Pokemon Ultra Sun on Citra. I’m stuck at the one quest that requires me to use my Poke Finder to take a screenshot of the view but it seems that this message pops up stating that “The SD Card could not be recognized” and “Press the POWER Button and insert the SD Card again”. Do you have any solution that i can do so that i can continue playing Pokemon.citra_log.txt (2.1 MB)

System Information

  • Operating System: Windows 10 Pro (64 bit)
  • CPU: Intel Core i7 - 8750H 2.2GHz
  • GPU: Nvidia Geforce GTX 1050Ti 4GB
  • Citra Version (found in title bar): Citra Nightly 1372
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):
    Problem
    Problem.jpg1920×1030 282 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

2

System Information for Support

Client Version                                Nightly 1372 HEAD-35690e3
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 1050 Ti/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            425.46
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
3

It seems that the latter solution does the solution in my case. Thanks for the tips and i’ll put in more support if i ever encounter problems like this again

4

Hi, can you explain the details of the solutions that you suggested?Like how do I do it with the correct way? Help me pleaseee, I really need a hand here.

Edit: I already solved it using the link u provided by watching the guide on youtube, thank you so much!

6

citra_log.txt (2.7 MB)
citra_log.txt.old.txt (31.6 KB)
cant save and sd card not recognised

7

System Information for Support

Client Version                                Canary 1989 HEAD-fe7e163
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 5 3600 6-Core Processor               | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce RTX 2060/PCIe/SSE2
GPU Driver Version                            471.96
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

8

Does this issue also occur without the use of save states?