Issue:
The game black screens when I try to open it. The music plays in the background but I can’t see anything. If I try to interact with Citra when the game is running, it will say “not responding”. When I look in the Log Console it shows an error code saying that “secure1 keyx missing”.
System Information
Operating System: Windows 10 Home
CPU: Intel(R) Core™ i7-9750H CPU @ 2.60GHz 2.59GHz
GPU: NVIDIA GeForce RTX 2070 with Max-Q Design
Citra Version (found in title bar): 1715
Game: Dragon Quest VIII
Screenshot of Issue (include the full Citra window including titlebar):
The log file is incomplete. Make sure you follow the steps carefully:
Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
Launch your game and encounter the problem; crash/slowdown/glitch and close citra if it doesn’t do so by itself. Do not restart citra as that will wipe the log of important information!
Client Version Nightly 1715 HEAD-afed495
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer NVIDIA GeForce RTX 2070 with Max-Q Design/PCIe/SSE2
GPU Driver Version 471.11
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
I did not find anything wrong in your log file. Please wait for a moderator to assist.
Client Version Nightly 1715 HEAD-afed495
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer NVIDIA GeForce RTX 2070 with Max-Q Design/PCIe/SSE2
GPU Driver Version 471.11
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
I did not find anything wrong in your log file. Please wait for a moderator to assist.
It would run perfectly every time I’d reinstall Citra and had run it for the first time (I’ve tried installing both with the install Wizard and manually to see if I’d get different results). But after that this issue keeps occurring when I try to open it again
Client Version Nightly 1715 HEAD-afed495
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer NVIDIA GeForce RTX 2070 with Max-Q Design/PCIe/SSE2
GPU Driver Version 471.11
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
I did not find anything wrong in your log file. Please wait for a moderator to assist.
Client Version Nightly 1778 HEAD-a51b1cd
Operating System Windows 10 (10.0)
CPU AMD Ryzen 5 2600 Six-Core Processor | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer Radeon RX 580 Series
GPU Driver Version 22.7.1.220725
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region 2
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.
