Secure1 KeyX missing pokemon ultra sun

Issue: Secure1 KeyX missing

Enter a description of your issue here, in full detail.

When I try to Run the game it goes form 100 to 0. It used to work before without any problem.

System Information

  • Operating System: window 10 pro 64 bits (10.0, compilacion 18363)
  • CPU: Intel ® core ™ i7-3630QM cpu @ 2.40 Ghz (8cpus)
  • GPU: Intel ® HD graphics family 4000citra_log.txt (5.2 KB)
  • Citra Version (found in title bar): citra nightly 1516
  • Game: pokemon ultra sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1516 HEAD-c937876
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

System Information for Support

Client Version                                Nightly 1516 HEAD-c937876
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

It looks like you accidentally reopened Citra before uploading the log. The log gets cleared every time you open Citra. Have the log folder open in the background first, then try start the game and when Citra closes, immediately upload the new log here.

citra_log.txt (5.2 KB)

Let me know if i did it right.

Thanks

System Information for Support

Client Version                                Nightly 1516 HEAD-c937876
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Nope :confused: do these steps to make sure it catches the issue:

  1. Open Citra then File->Open Citra Folder then log folder(keep this open in the background, do not close the folder).
  2. Start the game, then close Citra after it freezes(don’t reopen or the log gets cleared so you have to do it again).
  3. Reupload the log here.

citra_log.txt (22.6 KB)

there you go.

System Information for Support

Client Version                                Nightly 1516 HEAD-c937876
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
GPU Driver Version                            10.18.10.4252
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

GPU Driver Version: Build 10.18.10.4252

This driver is outdated, you need to update.

Download win64_15.33.50.5129.zip from https://downloadcenter.intel.com/download/29473/Intel-Graphics-Driver-for-Windows-15-33-?product=71459
direct link: https://downloadmirror.intel.com/29473/a08/win64_15.33.50.5129.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Make sure CPU slider is set to 100% in the system tab in Citra.

Thanks, for the moment is now working

1 Like

citra_log.txt (4.6 KB)

Need help this comes when i try to start pokemon ultra sun and moon

My Specs are i7 -6700k
Zotac AMP Extreme Core Edition GTX 970
Windows 10

I did not find anything wrong in your log file. Please wait for a moderator to assist.

I did not find anything wrong in your log file. Please wait for a moderator to assist.

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close citra if it doesn’t do so by itself. Do not restart citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.

Made the following steps as you said.
The results is atached in the txt file.
citra_log.txt (10.9 KB)

System Information for Support

Client Version                                Nightly 1677 HEAD-50eb634
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 970/PCIe/SSE2
GPU Driver Version                            460.89
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You have GDB debugging enabled. This will cause Citra not to launch games. This is only intended for debugging purposes and should be disabled in settings.

Same mistake persists with GDB debugging disabled.
citra_log.txt (6.5 KB)

System Information for Support

Client Version                                Nightly 1677 HEAD-50eb634
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 970/PCIe/SSE2
GPU Driver Version                            460.89
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Core <Critical> core/core.cpp:Load:293: Failed to load ROM (Error 1)!

This usually means the rom is corrupted. Redump the game by following the guides below. Have at least 4GB free space on your Nintendo 3DS’s SD card as the game is big: