Since Update I have a grey screen

Since the update when I try a load a game I am greeted with a lovely grey screen that won’t ever disappear and it won’t load a game. My log says possibly encrypted, it is not. Was working fine before the update. Looking for help.

System Information

  • Operating System: macOS High Sierra 10.13.4
  • CPU: 2.7 GHz Intel Core i5
  • GPU: Intel Iris Graphics 6100 1536 MB
  • Citra Version (found in title bar): HEAD-45aa950 (nightly)
  • Game: POkemon Pokemon-Ultra-Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (6.6 KB)

I found some issues in that log that need resolving:

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Ok I will upload my ultra sun log that does the same thing lol.

What happens when you disable Enable Hardware Shaders?

Hey that worked! what is the reasoning behind that? will I be sacrificing game speed/quality be disabling?

Intel GPU drivers aren’t that great and disabling it will reduce performance.

Ya it trashed my performance. Sad. Is there a workaround? Or do I go back to playing my 3ds.

Unfortunately, there isn’t. The Hardware Shader feature is not supported by macOS. You can switch to Linux or Windows if you want to use it.

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