SOLVED - dont know how to close

Issue:
So i do have the problem, that I cannot play any games. I do want to load the game Pokemon Moon on the emulator, but after some seconds Citra closes, without giving me any error message. I can launch the game on my PC, but my laptop refuses to start the very same game. Any ideas?

System Information

  • Operating System: Windows 10 Home, 64-bit
  • CPU: Intel® Core™ i5 6200U CPU @2.30GHz
  • GPU: Intel HD Graphics 520
  • Citra Version (found in title bar): HEAD-45aa950
  • Game: Pokemon Moon
  • Screenshot of Issue (include the full Citra window including titlebar): I cannot upload a screenshot, because it just closes, sorry.

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

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In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

So the log file, sadly, is empty, but it says that it failed to get a handle for the archive file.

As mentioned in my OP, I can launch any game I try just fine on my PC, but not on my laptop.

1 Like

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

What did you do to solve this issue?