Sometimes my citra games are crashing a lot, is there any way for someone to give me information about this?

Issue:
When I downloaded the Citra app from the play store and started playing on it, I noticed that from time to time the games get stuck, I’ve cleared the cache but it still didn’t work, I don’t know what to do about it.

System Information

  • Operating System: Samsung Galaxy M31 version android 12
  • CPU:Octa-core (4x2.3 GHz Cortex-A73 + 4x1.7 GHz Cortex-A53)
  • GPU: Mali-G72 MP3
  • Citra Version (found in title bar): Citra of play store
  • Game: Pokémon alpha sapphire and Pokémon x
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

citra_log.txt (6.0 KB)

The log file is incomplete. Please follow these steps carefully:

  1. Restart the Citra app if it’s already running.
  2. Launch your game and encounter the problem.
  3. Shut down the Citra app (do not restart Citra as that will wipe the log file of important information!).
  4. Navigate to Internal Storage/citra-emu/log and upload the citra_log.txt file in this chat.
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