Sophocles' Ultra Moon Festival Plaza Crash

Sophocles Ultra Moon crash
Whenever I do Sophocles’ first quest in the Festival Plaza in Pokemon Ultra Moon, the game just crashes

System Information

  • Operating System: Windows 10 64 bit
  • CPU: Intel Core i5 4300M
  • GPU: Intel HD Graphics 4600
  • Citra Version (found in title bar): 1773
  • Game: Pokemon Ultra Moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
https://drive.google.com/file/d/1PNCsHZJ4AbMkh-YSD5VXRnf6B2huXlLB/view?usp=sharing

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (31.1 KB)

System Information for Support

Client Version                                Canary 1773 HEAD-d299355
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-4300M CPU @ 2.60GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4600
GPU Driver Version                            20.19.15.4531
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

citra_log.txt (214.1 KB)

System Information for Support

Client Version                                Canary 1773 HEAD-d299355
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-4300M CPU @ 2.60GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4600
GPU Driver Version                            20.19.15.4531
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

Remove all cheats and see if that fixes it.