Speed drops to 0 quickly after I start the game

Citra Support
#1

Issue:
I try to play games on citra with my mac but every time I start a new one, the speed drops nearly immediately to 0% and stay 0% or 2%. Thanks.

System Information

  • Operating System: macOS Catalina 10.15.5
  • CPU: 2.7 GHz Dual-Core Intel Core i5
  • GPU: 8 GB 1867 MHz DDR3
  • Citra Version (found in title bar): Citra Canary 1830
  • Game: Dai gyakuten saiban
  • Screenshot of Issue (include the full Citra window including titlebar):
    Screen Shot 2020-08-23 at 2.01.34 AM
    Screen Shot 2020-08-23 at 2.01.34 AM1700×1070 39.9 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (13.5 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Canary 1830 HEAD-55b529b
Operating System                              macOS 10.15
CPU                                           Intel(R) Core(TM) i5-5257U CPU @ 2.70GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             Intel(R) Iris(TM) Graphics 6100
CPU JIT                                       [x]
Hardware Renderer                             [ ]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#3

I can’t enable it. Once I enable it and reopen the game, citra crashes immediately.

#4

System Information for Support

Client Version                                Canary 1830 HEAD-55b529b
Operating System                              macOS 10.15
CPU                                           Intel(R) Core(TM) i5-5257U CPU @ 2.70GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             Intel(R) Iris(TM) Graphics 6100
CPU JIT                                       [x]
Hardware Renderer                             [ ]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#5

Turn on Hardware Renderer. You might need to turn off Hardware Shader instead.

#6

Thank you for replying! But I did what you suggested, Citra still crashes in one second.

#7

Upload a new log please.

#8

citra_log.txt (6.2 KB)

#9

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#10

It looks like you accidentally reopened Citra before uploading the log. The log gets cleared every time you open Citra. Have the log folder open in the background first before closing Citra then immediately upload a new log.

#11

citra_log.txt (13.8 KB)
Sorry about that!

#12

System Information for Support

Client Version                                Canary 1830 HEAD-55b529b
Operating System                              macOS 10.15
CPU                                           Intel(R) Core(TM) i5-5257U CPU @ 2.70GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             Intel(R) Iris(TM) Graphics 6100
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#13

Try this older build: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392
If that works, we should bisect the issue so it can be fixed.

#14

It works! Now I’m using Nightly 1392. Thank you so much!

#15

Ok, I need you to test more builds so we can narrow it down.

So the issue is between Nightly 1601 and 1392, so we will perform a “binary search” algorithm for a faster approach.

Test this build next: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1497

#16

Well unfortunately it seems 1392 is not working for me either. The speed is good at first then it drops to 40%. Same thing happens to Nightly 1497. Log for both versions are down here.citra_log.txt (46.0 KB) (1497
)

citra_log.txt (46.7 KB) (1392)

#17

System Information for Support

Client Version                                Nightly 1497 HEAD-df92b37
Operating System                              macOS 10.15
CPU                                           Intel(R) Core(TM) i5-5257U CPU @ 2.70GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             Intel(R) Iris(TM) Graphics 6100
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#18

Right now I am only interested in when Citra crashes.

So 1497 works too? No crashes?

#19

Yes, no crashes!
Should I open a new topic finding solution for the 40% speed problem?

#20

Thanks. I’m simultaneously testing with another user: Citra crashes when trying to open game on Mac

On their end, 1549 worked which would be the next build I wanted you to test but I’m going to assume it would work. Can you test this build next? https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1575