Story of Seasons working but has a black screen with sounds

#1

Issue:
I tried to open Story of Seasons and it was working fine in the start then suddenly it has black screens and keeps popping up but it still has sounds I tried to do any solutions from it by configuring but it crashes
System Information

  • Operating System: Window 7 Ultimate
  • CPU: Intel Celeron 29557
  • GPU: Intel® HD Ghrapics
  • Citra Version (found in title bar): Citra Nightly 1166
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):


    Diagnostic Log
    [ 1.070917] Frontend citra_qt/main.cpp:OnUpdateFound:544: No updates found
    [ 34.691589] Frontend citra_qt/main.cpp:BootGame:674: Citra starting…
    [ 35.246268] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:514: GL_VERSION: 3.3.0 - Build 20.19.15.4463
    [ 35.246275] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:515: GL_VENDOR: Intel
    [ 35.246276] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:516: GL_RENDERER: Intel® HD Graphics 530
    [ 35.740604] Loader core/loader/ncch.cpp:Load:159: Program ID: 0004000000164800
    [ 35.740861] Service.FS core/file_sys/ncch_container.cpp:OpenFile:113: Failed to open C:\Users\128012\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00164800/content/00000000.app
    [ 35.813150] Loader core/hle/kernel/process.cpp:ParseKernelCaps:114: ExHeader kernel version: 2.50
    [ 35.816787] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:602: Preferred region code set to 0
    [ 35.816812] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:610: System language 1 does not fit the region. Adjusted to 0
    [ 35.860081] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
    [ 36.004500] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
    [ 36.006949] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:255: (STUBBED) called applet_attributes=0X00000000
    [ 36.011557] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:586: (STUBBED) called, screen_capture_post_permission=0
    [ 36.012119] Service.NDM core/hle/service/ndm/ndm_u.cpp:OverrideDefaultDaemons:184: (STUBBED) bit_mask=0x0000000F
    [ 36.012235] Service.NDM core/hle/service/ndm/ndm_u.cpp:SuspendDaemons:72: (STUBBED) bit_mask=0x00000006
    [ 36.014243] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:234: (STUBBED) app_id=768
    [ 36.016995] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:455: (STUBBED) called command=0X00000007, input_size=0X00000004, output_size=0X00000001
    [ 36.017320] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:455: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
    [ 36.019885] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:540: (STUBBED) called, version: 0x0B0401C8
    [ 36.033704] Service.SRV core/hle/service/sm/srv.cpp:Subscribe:145: (STUBBED) called, notification_id=0x209
    [ 36.044017] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:150: Firmware hash: 0xdcdb8c683bf28fdd
    [ 36.044021] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:154: Structures hash: 0x228655de1258d999
    [ 36.044022] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:159: (STUBBED) called size=0xC25C, prog_mask=0x000000FF, data_mask=0x000900FF, buffer=0x0062917C
    [ 36.045062] Service.DSP core/hle/service/dsp_dsp.cpp:RegisterInterruptEvents:251: Registered type=2, pipe=2, event_handle=0x00098021
    [ 36.045297] Service.DSP core/hle/service/dsp_dsp.cpp:GetSemaphoreEventHandle:176: (STUBBED) called
    [ 36.045570] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphoreMask:473: (STUBBED) called mask=0x00002000
    [ 36.045932] Audio.DSP audio_core/hle/hle.cpp:PipeWrite:149: Application has requested initialization of DSP hardware
    [ 36.046095] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:274: (STUBBED) called
    [ 36.047687] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:274: (STUBBED) called
    [ 36.459195] Service.LDR core/hle/service/ldr_ro/ldr_ro.cpp:LoadCRR:169: (STUBBED) called, crr_buffer_ptr=0x0821E000, crr_size=0x00007000
    [ 36.480254] Service.GSP core/hle/service/gsp/gsp_gpu.cpp:AcquireRight:666: called flag=00000000 process=10 thread_id=0
    [ 36.778293] Service.FRD core/hle/service/frd/frd.cpp:SetClientSdkVersion:147: (STUBBED) called, version: 0x0B0401C8
    [ 36.778723] Service.FRD core/hle/service/frd/frd.cpp:GetMyPresence:34: (STUBBED) called
    [ 36.779347] Service.FRD core/hle/service/frd/frd.cpp:GetFriendKeyList:49: (STUBBED) called, unknown=0, frd_count=100
    [ 36.790003] Service.BOSS core/hle/service/boss/boss.cpp:InitializeSession:40: (STUBBED) unk_param=0X0000000000000000, translation=0X00000020, unk_param4=0X00000000
    [ 36.790437] Service.NDM core/hle/service/ndm/ndm_u.cpp:ResumeDaemons:87: (STUBBED) bit_mask=0x00000002
    [ 36.790510] Service.NDM core/hle/service/ndm/ndm_u.cpp:ResumeDaemons:87: (STUBBED) bit_mask=0x00000004
    [ 36.791734] Service.BOSS core/hle/service/boss/boss.cpp:GetStorageEntryInfo:873: (STUBBED) called
    [ 36.792092] Service.BOSS core/hle/service/boss/boss.cpp:UnregisterStorage:66: (STUBBED) called
    [ 36.792524] Service.BOSS core/hle/service/boss/boss.cpp:RegisterStorageEntry:862: (STUBBED) unk_param1=0X00001648, unk_param2=0X00000000, unk_param3=0X00100000, unk_param4=0X00000001, unk_param5=0X00000001
    [ 37.122960] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:586: (STUBBED) called, screen_capture_post_permission=3
    [ 37.206239] Service.FRD core/hle/service/frd/frd.cpp:GetMyFriendKey:88: (STUBBED) called
    [ 37.220270] Service.FRD core/hle/service/frd/frd.cpp:GetMyFriendKey:88: (STUBBED) called
    [ 37.493768] Service.FS core/file_sys/archive_source_sd_savedata.cpp:GetFormatInfo:82: Could not open metadata information for archive
    [ 37.493773] Service.FS core/hle/service/fs/fs_user.cpp:GetFormatInfo:602: Failed to retrieve the format info
    [ 37.520780] Service.FS core/hle/service/fs/fs_user.cpp:OpenArchive:322: failed to get a handle for archive archive_id=0x00000006 archive_path=[Binary: 010000004816000000000000]

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

upload the whole log file. also your GPU driver is outdated, download and install the latest driver available from intel’s website. you may also need to disable ‘Enable Hardware Shader’ before launching the game and see if it works.

#4

I updated my GPU and it worked thank you. But sadly the game runs so slow :frowning: