Stuck at launch

Citra Support
1

Issue:
After starting emulation any game is stuck at launch Speed and FPS remain at 0

System Information

  • Operating System: Windows 10 64bit
  • CPU: 2.10GHz
  • GPU: Intel(R) Core ™ i3-8145U
  • Citra Version (found in title bar): Citra Nightly 1784
  • Game: Pokemon Y (Example)
  • Screenshot of Issue (include the full Citra window including titlebar):
    cirta
    cirta1920×1033 20.8 KB

Diagnostic Log
citra_log.txt (12.1 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

System Information for Support

Client Version                               Nightly 1784   HEAD-47c4f31
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) UHD Graphics 620
GPU Driver Version                           26.20.100.7985
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You have GDB debugging enabled. This will cause citra not to launch games. This is only intended for debugging purposes and should be disabled in settings.
  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.
3

GPU Driver Version: 27.20.100.8854

This driver is outdated, you need to update.

  1. Make sure Windows is updated, you should be on 21H2 or later. Check what you have currently by opening winver in Windows search.

  2. Download Intel® Graphics – Windows* DCH Drivers from https://www.intel.com/content/www/us/en/products/sku/149090/intel-core-i38145u-processor-4m-cache-up-to-3-90-ghz/downloads.html
    direct link: https://downloadmirror.intel.com/741527/gfx_win_101.3413_101.2111.exe

  3. Turn off GDB Stub in the Debug tab:

image

You should also set CPU Clock in Citra back to 100%, otherwise emulation will be unstable.