Stuck at the language selection screen of Pokemon Moon (EU version)


#1

Issue:
When Starting the Game, I’m stuck at the language selection screen. I can only see part of the text, the background displayed is not the normal one and the bottom screen is white. When I try to move my cursor I don’t hear the sound it usually makes when you select another option
The music however, plays in the most normal way

System Information

  • Operating System: Windows 8.1
  • CPU: Intel Core i3 5010U CPU @ 2.10GHz
  • GPU: NVidia GeForce 830M
  • Citra Version (found in titlebar): citra-windows-msvc-20170413-6a72bd6
  • Game: Pokemon Moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Log:
https://pastebin.com/jwgC7BNY
[ 0.000000] Frontend citra_qt\main.cpp:GMainWindow::OnGameListOpenSaveFolder:507: Opening save data path for program_id=1125899908374016
[ 24.319638] Frontend citra_qt\game_list.cpp:GameList::RefreshGameDirectory:153: Change detected in the games directory. Reloading game list.
[ 28.791713] Frontend citra_qt\main.cpp:GMainWindow::BootGame:374: Citra starting…
[ 28.868966] Service.APT core\hle\service\apt\apt.cpp:Service::APT::Init:673: Unable to load shared font: C:\Users\Jean-François\AppData\Roaming/Citra/sysdata/shared_font.bin
[ 28.869913] Render.OpenGL video_core\renderer_opengl\renderer_opengl.cpp:RendererOpenGL::Init:490: GL_VERSION: 3.3.0 - Build 10.18.10.3960
[ 28.869937] Render.OpenGL video_core\renderer_opengl\renderer_opengl.cpp:RendererOpenGL::Init:491: GL_VENDOR: Intel
[ 28.869948] Render.OpenGL video_core\renderer_opengl\renderer_opengl.cpp:RendererOpenGL::Init:492: GL_RENDERER: Intel® HD Graphics 5500
[ 28.875072] Loader core\loader\ncch.cpp:Loader::AppLoader_NCCH::Load:340: Program ID: 0004000000175E00
[ 28.887621] Loader core\hle\kernel\process.cpp:Kernel::Process::ParseKernelCaps:99: ExHeader kernel version: 2.50
[ 28.888507] Service.CFG core\hle\service\cfg\cfg.cpp:Service::CFG::SetPreferredRegionCode:599: Preferred region code set to 0
[ 28.984167] Service.SRV core\hle\service\srv.cpp:Service::SRV::RegisterClient:40: (STUBBED) called
[ 29.204605] Service.SRV core\hle\service\srv.cpp:Service::SRV::EnableNotification:64: (STUBBED) called
[ 29.209002] Service.APT core\hle\service\apt\apt.cpp:Service::APT::GetLockHandle:120: (STUBBED) called handle=0x00038009 applet_attributes=0x00000000
[ 29.213330] Service.APT core\hle\service\apt\apt.cpp:Service::APT::SetScreenCapPostPermission:452: (STUBBED) screen_capture_post_permission=0
[ 29.214693] Service.NDM core\hle\service\ndm\ndm.cpp:Service::NDM::OverrideDefaultDaemons:201: (STUBBED) default_daemon_bit_mask=0x0000000F
[ 29.214961] Service.NDM core\hle\service\ndm\ndm.cpp:Service::NDM::SuspendDaemons:87: (STUBBED) daemon_bit_mask=0x00000009
[ 29.217673] Service.APT core\hle\service\apt\apt.cpp:Service::APT::Enable:129: (STUBBED) called attributes=0x00000000
[ 29.220127] Service.APT core\hle\service\apt\apt.cpp:Service::APT::GlanceParameter:268: called app_id=0x00000300, buffer_size=0x00001000
[ 29.221602] Service.APT core\hle\service\apt\apt.cpp:Service::APT::NotifyToWait:102: (STUBBED) app_id=768
[ 29.222984] Service.APT core\hle\service\apt\apt.cpp:Service::APT::ReceiveParameter:238: called app_id=0x00000300, buffer_size=0x00001000
[ 29.225149] Service.APT core\hle\service\apt\apt.cpp:Service::APT::AppletUtility:344: (STUBBED) called command=0x00000007, input_size=0x00000004, output_size=0x00000001, input_addr=0x0FFFFF48, output_addr=0x0FFFFF14
[ 29.225859] Service.APT core\hle\service\apt\apt.cpp:Service::APT::AppletUtility:344: (STUBBED) called command=0x00000004, input_size=0x00000001, output_size=0x00000001, input_addr=0x0FFFFF10, output_addr=0x0FFFFF14
[ 29.229530] Service.FS core\hle\service\fs\fs_user.cpp:Service::FS::InitializeWithSdkVersion:801: (STUBBED) called, version: 0x0B0401C8
[ 29.246519] Service.SRV core\hle\service\srv.cpp:Service::SRV::Subscribe:119: (STUBBED) called, notification_id=0x209
[ 29.258734] Service.DSP core\hle\service\dsp_dsp.cpp:Service::DSP_DSP::LoadComponent:142: Firmware hash: 0x943f5565dbcf6767
[ 29.258762] Service.DSP core\hle\service\dsp_dsp.cpp:Service::DSP_DSP::LoadComponent:146: Structures hash: 0x93e48663943cad39
[ 29.258774] Service.DSP core\hle\service\dsp_dsp.cpp:Service::DSP_DSP::LoadComponent:150: (STUBBED) called size=0xC25C, prog_mask=0x505300FF, data_mask=0x000900FF, buffer=0x0062917C
[ 29.260977] Service.DSP core\hle\service\dsp_dsp.cpp:Service::DSP_DSP::RegisterInterruptEvents:241: Registered type=2, pipe=2, event_handle=0x00098

I couldn’t find any similar issue in the other topics


Missing 1st screen, 2nd screen cut in half (Pokemon Moon)
#2

I think that Sun/Moon doesn’t require shared fonts, but a lot of other games use that. Dump those from your 3DS if you want to play most of the games properly.

And you said: [quote=“Astadyl, post:1, topic:1370”]

  • GPU: NVidia GeForce 830M
    [/quote]

Set the preffered GPU in Nvidia Control Panel to the dedicated one.


#3

Try manually setting the region in Citra to EUR. If that doesn’t work, try redumping your game.


#4

I ended up redumping and it works now, not really sure why but I won’t complain. thanks for the help!