Super mario maker 2 and pokemon sun

help me with super mario maker 2 for 3ds.
when i start it , it shows this image

and same with pokemon sun . how to fix it ? please help me , because i really want to play both this games but you see I can’t .

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.