Support post for TLOZOOFT Fatal Error

Citra Support
#1

Issue: Fatal Error in Log File
Enter a description of your issue here, in full detail.

System Information

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (39.1 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Nightly 1413 HEAD-5d502df
OpenGL Vendor                                 Intel Inc.
OpenGL Renderer                               Intel(R) HD Graphics 6000
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/
#4

Piracy is not allowed. You have downloaded a broken, pirated game which doesn’t run with Citra. Please dump your games with a hacked 3DS and a legitimate copy of the game.

If you don’t have custom firmware installed in your 3DS, follow this guide: https://3ds.hacks.guide

When you have installed Custom Firmware and followed every step correctly, proceed with this guide for dumping your games:

#6

System Information for Support

Client Version                                Nightly 1516 HEAD-c937876
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GT 730/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            388.13
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/