support post on pokemon sun

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296
[ 0.001314] Config core/settings.cpp:LogSettings:52: Citra Configuration:
[ 0.001422] Config core/settings.cpp:LogSetting:48: Core_UseCpuJit: true
[ 0.001464] Config core/settings.cpp:LogSetting:48: Renderer_UseHwRenderer: true
[ 0.001507] Config core/settings.cpp:LogSetting:48: Renderer_UseHwShader: true
[ 0.001548] Config core/settings.cpp:LogSetting:48: Renderer_ShadersAccurateGs: true
[ 0.001589] Config core/settings.cpp:LogSetting:48: Renderer_ShadersAccurateMul: true
[ 0.001629] Config core/settings.cpp:LogSetting:48: Renderer_UseShaderJit: true
[ 0.001669] Config core/settings.cpp:LogSetting:48: Renderer_UseResolutionFactor: 1
[ 0.001709] Config core/settings.cpp:LogSetting:48: Renderer_UseVsync: true
[ 0.001749] Config core/settings.cpp:LogSetting:48: Renderer_UseFrameLimit: true
[ 0.001789] Config core/settings.cpp:LogSetting:48: Renderer_FrameLimit: 100
[ 0.001830] Config core/settings.cpp:LogSetting:48: Layout_Toggle3d: false
[ 0.001869] Config core/settings.cpp:LogSetting:48: Layout_Factor3d: 0
[ 0.001934] Config core/settings.cpp:LogSetting:48: Layout_LayoutOption: 0
[ 0.001991] Config core/settings.cpp:LogSetting:48: Layout_SwapScreen: false
[ 0.002025] Config core/settings.cpp:LogSetting:48: Audio_OutputEngine: auto
[ 0.002026] Config core/settings.cpp:LogSetting:48: Audio_EnableAudioStretching: true
[ 0.002030] Config core/settings.cpp:LogSetting:48: Audio_OutputDevice: auto
[ 0.002060] Config core/settings.cpp:LogSetting:48: Camera_OuterRightName: blank
[ 0.002063] Config core/settings.cpp:LogSetting:48: Camera_OuterRightConfig:
[ 0.002086] Config core/settings.cpp:LogSetting:48: Camera_OuterRightFlip: 0
[ 0.002089] Config core/settings.cpp:LogSetting:48: Camera_InnerName: blank
[ 0.002104] Config core/settings.cpp:LogSetting:48: Camera_InnerConfig:
[ 0.002108] Config core/settings.cpp:LogSetting:48: Camera_InnerFlip: 0
[ 0.002123] Config core/settings.cpp:LogSetting:48: Camera_OuterLeftName: blank
[ 0.002127] Config core/settings.cpp:LogSetting:48: Camera_OuterLeftConfig:
[ 0.002149] Config core/settings.cpp:LogSetting:48: Camera_OuterLeftFlip: 0
[ 0.002152] Config core/settings.cpp:LogSetting:48: DataStorage_UseVirtualSd: true
[ 0.002170] Config core/settings.cpp:LogSetting:48: System_IsNew3ds: false
[ 0.002173] Config core/settings.cpp:LogSetting:48: System_RegionValue: -1
[ 0.002193] Config core/settings.cpp:LogSetting:48: Debugging_UseGdbstub: false
[ 0.002196] Config core/settings.cpp:LogSetting:48: Debugging_GdbstubPort: 24689
[ 0.257351] Input input_common/udp/client.cpp:Client:134: Starting communication with UDP input server on 127.0.0.1:26760
[ 1.192276] Frontend citra_qt/main.cpp:GMainWindow:155: Citra Version: Nightly #899 | HEAD-6a1fa3c
[ 1.245949] Frontend citra_qt/main.cpp:CheckForUpdates:570: Update check started
[ 5.425971] Frontend citra_qt/main.cpp:BootGame:716: Citra starting…
[ 5.494169] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:307: ClCertA file missing
[ 5.494369] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:520: GL_VERSION: 1.1.0
[ 5.494411] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:521: GL_VENDOR: Microsoft Corporation
[ 5.494433] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:522: GL_RENDERER: GDI Generic
[ 5.494461] Render video_core/video_core.cpp:Init:37: initialization failed !
[ 5.494467] Core core/core.cpp:Load:110: Failed to initialize system (Error 9)!
[ 6.607237] Frontend citra_qt/main.cpp:OnUpdateFound:583: No updates found
[ 18.468279] Frontend citra_qt/main.cpp:BootGame:716: Citra starting…
[ 18.512417] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:307: ClCertA file missing
[ 18.512484] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:520: GL_VERSION: 1.1.0
[ 18.512585] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:521: GL_VENDOR: Microsoft Corporation
[ 18.512588] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:522: GL_RENDERER: GDI Generic
[ 18.512616] Render video_core/video_core.cpp:Init:37: initialization failed !
[ 18.512622] Core core/core.cpp:Load:110: Failed to initialize system (Error 9)!

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

Please fill out the support template:
Issue :
Enter a description of your issue here, in full detail.

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

citra_log.txt (23.9 KB)

System Information for Support

Client Version                                Canary 1152 HEAD-fe559ec
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 960/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • CPU JIT should be enabled for the best performance. Please enable this option.

citra_log.txt (31.9 KB)
My Pokemon Sun says it doesnt detects sd card and that i need to restart the game. What do i do? Here is my log. Please help!

System Information for Support

Client Version                                Nightly 1287 HEAD-0c6c1d4
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4600
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

How can the game detect a sd card in citra?