Testing Games, Fatal Error has occurred Need Help

Citra Support
1

Upon opening Pokémon Ultra Sun, I get the pop-up saying that a fatal error has occurred. The game is labeled as Ok

System Information

  • Operating System: 64-bit operating system, x64-based processor
  • CPU: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx
  • GPU: AMD Radeon™ Vega 8 Graphics
  • Citra Version (found in title bar):
  • Game: Pokémon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar): Unable to Screenshot

Diagnostic Log
citra_log.txt (19.3 KB)

2

Upon opening Pokémon Alpha Sapphire, I get the pop-up saying that a fatal error has occurred. The game is labeled as Ok

System Information

  • Operating System: 64-bit operating system, x64-based processor
  • CPU: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx
  • GPU: AMD Radeon™ Vega 8 Graphics
  • Citra Version (found in title bar):
  • Game: Pokémon Alpha Sapphire
  • Screenshot of Issue (include the full Citra window including titlebar): Unable to Screenshot

Diagnostic Log
citra_log.txt (19.2 KB)

3

Upon opening Xenoblade Chronicales 3D, I get the pop-up saying that a fatal error has occurred. The game is labeled as Great

System Information

  • Operating System: 64-bit operating system, x64-based processor
  • CPU: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx
  • GPU: AMD Radeon™ Vega 8 Graphics
  • Citra Version (found in title bar):
  • Game: Xenoblade Chronicales 3D
  • Screenshot of Issue (include the full Citra window including titlebar): Unable to Screenshot

Diagnostic Log

citra_log.txt (32.2 KB)

4

Upon opening FE Echoes: Shadows of Valentia, I get the pop-up saying that a fatal error has occurred. The game is labeled as Not Tested

System Information

  • Operating System: 64-bit operating system, x64-based processor
  • CPU: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx
  • GPU: AMD Radeon™ Vega 8 Graphics
  • Citra Version (found in title bar):
  • Game: FE Echoes: Shadows of Valentia
  • Screenshot of Issue (include the full Citra window including titlebar): Unable to Screenshot

Diagnostic Log
citra_log.txt (20.8 KB)

5

Upon opening Hyrule Warriors Legends, I get the pop-up saying that a fatal error has occurred. The game is labeled as Not Tested

System Information

  • Operating System: 64-bit operating system, x64-based processor
  • CPU: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx
  • GPU: AMD Radeon™ Vega 8 Graphics
  • Citra Version (found in title bar):
  • Game: Hyrule Warriors Legends
  • Screenshot of Issue (include the full Citra window including titlebar): Unable to Screenshot

Diagnostic Log
citra_log.txt (44.5 KB)

6

Upon opening The Legend of Zelda - A Link Between Worlds, I get the pop-up saying that a fatal error has occurred. The game is labeled as Not Tested

System Information

  • Operating System: 64-bit operating system, x64-based processor
  • CPU: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx
  • GPU: AMD Radeon™ Vega 8 Graphics
  • Citra Version (found in title bar):
  • Game: The Legend of Zelda - A Link Between Worlds
  • Screenshot of Issue (include the full Citra window including titlebar): Unable to Screenshot

Diagnostic Log
citra_log.txt (19.5 KB)

7

Upon opening Pokémon Moon, I get the pop-up saying that a fatal error has occurred. The game is labeled as Bad

System Information

  • Operating System: 64-bit operating system, x64-based processor
  • CPU: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx
  • GPU: AMD Radeon™ Vega 8 Graphics
  • Citra Version (found in title bar):
  • Game: Pokémon Moon
  • Screenshot of Issue (include the full Citra window including titlebar): Unable to Screenshot

Diagnostic Log
citra_log.txt (42.4 KB)

8

Upon opening Pokémon Sun, I get the pop-up saying that a fatal error has occurred. The game is labeled as Bad

System Information

  • Operating System: 64-bit operating system, x64-based processor
  • CPU: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx
  • GPU: AMD Radeon™ Vega 8 Graphics
  • Citra Version (found in title bar):
  • Game: Pokémon Sun
  • Screenshot of Issue (include the full Citra window including titlebar): Unable to Screenshot

Diagnostic Log
citra_log.txt (65.4 KB)

9

Upon opening Pokémon Ultra Moon, I get the pop-up saying that a fatal error has occurred. The game is labeled as Bad

System Information

  • Operating System: 64-bit operating system, x64-based processor
  • CPU: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx
  • GPU: AMD Radeon™ Vega 8 Graphics
  • Citra Version (found in title bar):
  • Game: Pokémon Ultra Moon
  • Screenshot of Issue (include the full Citra window including titlebar): Unable to Screenshot

Diagnostic Log
citra_log.txt (99.0 KB)

10

[ 134.059686] Service.FS <Info> core/file_sys/archive_selfncch.cpp:OpenRomFS:193: Unable to read RomFS
^ Your ROM is corrupted. You’ll need to redump your game. Please refer to our game dumping guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.