The application disappears

citra-qt disappears when the computer restarted
so I have to reinstall it every time
only citra-qt disappears the others are still there

System Information

  • Operating System: window 7
  • CPU: 3.40GHz?
  • GPU: 4GB RAM
  • Citra Version (found in title bar):Canary 1244 HEAD-1d96a13
  • Game: pokemon x
  • Screenshot of Issue (include the full Citra window including titlebar):it disappears and I have to reinstall when restarted

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (1.0 MB)

In order to save a copy of the log, follow this guide:

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

System Information for Support

Client Version                                Canary 1244 HEAD-1d96a13
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 650 Ti/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Add an exception for citra-qt.exe on your anti-virus, including windows defender.

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