The camera on my laptop PC is not working properly in Citra

Citra Support
#1

Issue:

Citra does not recognize the built-in camera on my laptop PC, is there a solution?
The camera light on my PC lights up, but remains black and nothing shows up.

I have tried both Nightly and Canary.

System Information

  • Operating System: Windows 11 Home
  • CPU: Intel Core i7-8565U
  • GPU: Intel Graphics 620
  • Citra Version (found in title bar): Citra 1794
  • Game: unconfirmed
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image604×740 4.12 KB
#2

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

#3

Try launching Citra as an administrator (right click on Citra->run as administrator). It might be a permission related issue.

#4

I also tried “run as administrator” but it was impossible.
This is what the camera looks like in device manager.
What should I do?
The camera in the Discord app works fine.

image
image465×518 10.6 KB

#5

Then I’m afraid I don’t know. Our inputs system is a bit janky at the moment, and in a need of a rewrite. You might just have to wait for emulator improvements. Sorry for the inconvenience.