The emulator closes when starting a game

Whenever I want to start a game the emulator stays on a black screen and closes

System Information

  • Operating System:
  • CPU: i5-7400
  • GPU: Quadro FX580
  • Citra Version (found in title bar): 1721
  • Game: Zelda Ocarina of Time 3D
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (4.0 KB)

In order to save a copy of the log, follow this guide:

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.

citra_log.txt (10.9 KB)

Make sure your GPU drivers are up to date: NVIDIA DRIVERS Quadro Desktop/Notebook Driver Branch 340 U15 WHQL

If they are, then try disabling Hardware Shaders in Emulation>Configuration>Graphics>Advanced Tab. Older GPUs like yours tend to have issues with it.