The FPS is always 0 and there is only black screen

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: Windows 10
  • CPU: İntel Core i5-4210M
  • GPU: İntel HD Graphics 4600
  • Citra Version (found in title bar): Citra Nightly 1390
  • Game: Pokémon X
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.citra_log.txt (1.4 MB)

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (1.9 MB)

System Information for Support

OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce 840M/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            382.05
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt (1.4 MB)

System Information for Support

OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce 840M/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            382.05
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

citra_log.txt (5.3 KB)

System Information for Support

OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt (1.4 MB)

System Information for Support

OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce 840M/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            382.05
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

System Information for Support

OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce 840M/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            382.05
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

citra_log.txt (9.1 KB)

System Information for Support

OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

System Information for Support

OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce 840M/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            382.05
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

citra_log.txt (4.5 KB)

System Information for Support

OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Core.Cheats core/cheats/gateway_cheat.cpp:SetEnabled:424: Cheats enabled. This might lead to weird behaviour or crashes

Turn off the cheats and see if that fixes it.

You should also update your drivers: https://www.nvidia.com/Download/driverResults.aspx/155058/en-us