The game freezes and Citra closes itself

Issue:
Enter a description of your issue here, in full detail.
The game plays completely normally until it suddenly freezes and Citra closes without any pop-up. I didn’t have this problem a year ago. I’ve already tried downloading and using both an older version from github and from Download Citra - Citra (both times uninstalling everything Citra-related from my computer before installing) but it keeps happening.

System Information

  • Operating System: Windows 10 Home
  • CPU: AMD Ryzen 5 5600X
  • GPU: Radeon RX500/500 Series
  • Citra Version (found in title bar): Nighty 1913
  • Game: Inazuma Eleven Go Chrono Stones: Wildfire
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (124.1 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

Get the latest Adrenalin driver from here: https://www.amd.com/es/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-550

Still the same deal. Here’s the log:
citra_log.txt (61.1 KB)
I think my drivers were already up to date. Also i can hear the game sounds for a bit after the screen freezes. I get a AMD Software pop-up:
images

Nope, if you check your log it says:

GL_VERSION: 4.3.0 Core Profile Context 23.Q1.1.230424

While latest Adrenalin it would say 23.5.1
In that link it also says PRO edition mentions like Q4 so you probably need to run DDU in Safe Mode so you can do a clean install of the drivers to switch to Adrenalin version.

It seems you already have other threads to watch, don’t be all over the place:
https://community.citra-emu.org/t/game-graphics-not-loading-properly-after-update/804039/10
https://community.citra-emu.org/t/citra-crash-after-a-certain-amount-of-time/805945

The latest log file they uploaded here does actually say 23.5.1:

[   4.066870] Render.OpenGL <Info> video_core/renderer_opengl/gl_driver.cpp:ReportDriverInfo:132: GL_VERSION: 4.3.0 Core Profile Context 23.5.1.230512
[   4.066872] Render.OpenGL <Info> video_core/renderer_opengl/gl_driver.cpp:ReportDriverInfo:133: GL_VENDOR: ATI Technologies Inc.
[   4.066872] Render.OpenGL <Info> video_core/renderer_opengl/gl_driver.cpp:ReportDriverInfo:134: GL_RENDERER: Radeon RX550/550 Series

But since the other chat indicated that they’re suffering from driver related crashes, I agree that DDU in safemode is the right call. I’ll only continue responding on this page moving forward.

Thanks a lot for the help, and apologies for the multiple threads, will keep that in mind from now on.

I downgraded my gpu driver to this version: https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-4-2 and used Canary 2294 build. Every single problem seems to have disappeared for now and my games seem to run normally at the moment. Will comment if anything happens. Thanks again.

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