The game is still working but citra shows black screen

citra_log.txt (121.3 KB)

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

citra_log.txt (121.3 KB)

System Information for Support

Client Version                               Nightly 1766   HEAD-a6e7a81
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            GeForce GTX 1660 Ti/PCIe/SSE2
GPU Driver Version                           451.67
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. Official Drivers | NVIDIA
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

System Information for Support

Client Version                               Nightly 1766   HEAD-a6e7a81
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            GeForce GTX 1660 Ti/PCIe/SSE2
GPU Driver Version                           451.67
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. Official Drivers | NVIDIA
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

Please update your graphics drivers from here: GeForce Game Ready Driver | 512.95 | Windows 10 64-bit, Windows 11 | NVIDIA

Also, please do not use save states when troubleshooting.

I’m experiencing a similar issue, although I haven’t used any save states…

citra_log.txt (10.5 KB)

System Information for Support

Client Version                               Nightly 1770   HEAD-88a4759
Operating System                             Windows 10 (10.0)
CPU                                          11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz | AVX512 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) Iris(R) Xe Graphics
GPU Driver Version                           30.0.100.9955
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.

^ This driver is out of date. To update, download and install igfx_win_101.1994.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/732078/igfx_win_101.1994.exe

Restart your PC afterwards if you’re not prompted to, then try your game again in Citra and see if the issues remain. If they do, upload a new log file.

citra_log.txt (16.7 KB)

System Information for Support

Client Version                               Nightly 1770   HEAD-88a4759
Operating System                             Windows 10 (10.0)
CPU                                          11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz | AVX512 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) Iris(R) Xe Graphics
GPU Driver Version                           30.0.101.1994
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.

Does the same issue occur when you disable Hardware Shaders in Emulation>Configuration>Graphics>Advanced Tab?

citra_log.txt (5.1 KB)

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

citra_log.txt (5.1 KB)

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.