The game is still working but citra shows black screen

Citra Support
21

citra_log.txt (75.0 KB)

22

System Information for Support

Client Version                               Nightly 1822   HEAD-ae3d50f
Operating System                             Windows 10 Version 2009
CPU                                          11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz | AVX512 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) Iris(R) Xe Graphics
GPU Driver Version                           27.20.100.8439
CPU JIT                                      [x]
Hardware Renderer                            [ ]
Hardware Shader                              [ ]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
23

citra_log.txt (45.3 KB)

24

System Information for Support

Client Version                               Nightly 1822   HEAD-ae3d50f
Operating System                             Windows 10 Version 2009
CPU                                          11th Gen Intel(R) Core(TM) i5-11400 @ 2.60GHz | AVX512 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) UHD Graphics 730
GPU Driver Version                           27.20.100.9415
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [ ]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
25

citra_log.txt (61.9 KB)

26

System Information for Support

Client Version                               Nightly 1822   HEAD-ae3d50f
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz | AVX512 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) Iris(R) Plus Graphics
GPU Driver Version                           27.20.100.8783
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [ ]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
27

citra_log.txt (62.1 KB)

28

System Information for Support

Client Version                               Nightly 1823   HEAD-b588d61
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz | AVX512 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) Iris(R) Plus Graphics
GPU Driver Version                           27.20.100.8783
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [ ]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
29

^ This driver is out of date. To update, download and install gfx_win_101.3790_101.2114.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/751359/gfx_win_101.3790_101.2114.exe

Let me know if you encounter any issues during the installation.

Additionally, head to Emulation>Configuration>General and select Reset All Settings.

30

^ This driver is out of date. To update, download and install gfx_win_101.3790_101.2114.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/751359/gfx_win_101.3790_101.2114.exe

Let me know if you encounter any issues during the installation.

Additionally, head to Emulation>Configuration>General and select Reset All Settings.

31

Same deal for you as the previous two.

32

When I open the game , after intro it crashes and shows black screen and then citra closes automatically.
game: Pokemon X
System: Windows 10
graphic card: intel core i3
Plz help me
log file
citra_log.txt (6.0 KB)

33

yeah i guessed! thank you but i have this issue I update it and in midgame my pc like “disconects” something and the black screen is back so I have to update it again and again i dont know why this happens

34

Windows is reverting the driver most likely. Windows likes doing that sometimes unfortunately.

There’s something that we can try though. Update your driver again, then use this tool to tell Windows not to update the Intel HD graphics driver: https://web.archive.org/web/20190208013517/https:/download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab
Remember that your driver needs to be updated for this tool to work properly. Let me know if the driver continues reverting after this.

35

citra_log.txt (8.5 KB)

it is running but it only shows black screen

36

Try resizing Citra’s window when you can hear that it is running. There’s a MacOS specific bug that shows a gray or black screen until you resize it for some reason.

37

I’m in the same situation, i need helps pls
citra_log.txt (223.8 KB)

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GL_VERSION: 4.3.0 - Build 27.20.100.8729
^ This driver is out of date. To update, download and install gfx_win_101.3790_101.2114.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/751359/gfx_win_101.3790_101.2114.exe

Let me know if you encounter any issues during the installation.

39

citra_log.txt (104.4 KB)

40 
GPU Driver Version 27.20.100.8439

^ This driver is out of date. To update, download and install gfx_win_101.3790_101.2114.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/751359/gfx_win_101.3790_101.2114.exe

Let me know if you encounter any issues during the installation.