The pokemon sun game stuck during introduction

Issue: i stuck during introduction, only sound and button can use but the screen still same
Enter a description of your issue here, in full detail.

System Information

  • Operating System: Windows Version
    Windows 10 (64 bit)
  • CPU: CPU Type
    Intel® Core™ i7-8550U CPU @ 1.80GHz
  • GPU: Radeon Software Version
  • Citra Version (found in title bar): Citra Nightly 1509[citra_log.txt|attachment]
  • Game: pokemon sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping. citra_log.txt (4.3 KB)

In order to save a copy of the log, follow this guide:

System Information for Support

Client Version                                Nightly 1509 HEAD-bc14f48
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

so what i need to do with this

It seems you accidentally reopened Citra before uploading the log. The log gets cleared every time you open Citra. Have the log folder open in the background first, then reach the issue in-game and finally close Citra & upload the new log here immediately.

i dont understand how to upload the log

You did it before, you just reopened Citra so all useful information regarding the problem in-game got erased.

Please follow How to Upload the Log File correctly, read carefully.