The program closes

Issue:
Some seconds after opening any game citra closes automatically without reporting any errors.

System Information

  • Operating System: Windows 8.1 64 bit
  • CPU: Intel(R) Core™ i7-4510U CPU @ 2.00GHz 2.60GHz
  • GPU: Nvidia GeForce 820M
  • Citra Version (found in title bar): Nightly 1759
  • Game: Pokemon Y
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt.old.txt (4.9 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

citra_log.txt (26.9 KB)

System Information for Support

Client Version                               Nightly 1759   HEAD-3df43f9
Operating System                             Windows 8.1 (6.3)
CPU                                          Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            GeForce 820M/PCIe/SSE2
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                2
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. Official Drivers | NVIDIA

citra crashes
citra_log.txt (42.3 KB)

System Information for Support

Client Version                               Nightly 1759   HEAD-3df43f9
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 5 3400G with Radeon Vega Graphics     | AVX2 | FMA
Graphics API                                 OpenGL 3.3
Graphics Renderer                            D3D12 (Radeon RX 570 Series)
GPU Driver Version                           Mesa 22.0.1
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [ ]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Please enable the Vsync option if you are experiencing screen tearing.
  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.
  • You are using open source system files for Mii data. This will appear as your Mii having broken graphics, but will not affect the stability of the game. In order to resolve this, please refer to our guide on dumping system files. https://citra-emu.org/wiki/dumping-system-archives-and-the-shared-fonts-from-a-3ds-console/

Try updating your GPU drivers to the latest available for your GPU: GeForce Game Ready Driver | 425.31 | Windows 7 64-bit, Windows 8.1 64-bit, Windows 8 64-bit | NVIDIA

Im having the same issue. turned my computer off and when i turned it back on to start playing, the rom loads, blackscreens, then i get 0 fps
citra_log.txt (16.9 KB)

System Information for Support

Client Version                               Canary 2118   HEAD-17630ed
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 5 5600X 6-Core Processor              | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            GeForce GTX 1060 6GB/PCIe/SSE2
GPU Driver Version                           460.79
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. Official Drivers | NVIDIA
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt (24.3 KB)
still doesnt open the rom at anything higher than 0fps

System Information for Support

Client Version                               Canary 2118   HEAD-17630ed
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 5 5600X 6-Core Processor              | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2
GPU Driver Version                           512.15
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt (17.1 KB)
still doesnt open the rom at anything higher than 0fps

System Information for Support

Client Version                               Canary 2118   HEAD-17630ed
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 5 5600X 6-Core Processor              | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2
GPU Driver Version                           512.15
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.

1 Like

Please try out a portable Citra build to rule out any issues in appdata or with your current Citra installation:

Go to Download Citra - Citra and select Manual download. Then under Nightly Build, click on your operating system’s icon to the right of the latest build available to download the build.
Extract it (.7z can be extracted using Winrar or 7zip) and put it where ever you wish. Inside the extracted nightly-mingw folder, create a folder called user. This Citra should now store all of its config, save files and such inside of this user folder.
Check to make sure that this user folder is in the same folder that contains citra-qt(.exe)
Now run the citra-qt executable found inside of the mingw folder and run your game. If you run into the same issue, upload a log file using this portable build.