the screen below is not visible
- Operating System:Windows 7 64 bits
- CPU: Intel Core i5-430
- Citra Version : nightly 1580
- Game: Pokemon sun
- Screenshot of Issue
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (61.4 KB)
System Information for Support
Client Version Nightly 1580 HEAD-c4a4b40
Operating System Windows 7 SP 1 (6.1)
CPU Intel(R) Core(TM) i5-4300U CPU @ 1.90GHz
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics 4400
GPU Driver Version 126.96.36.19924
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [ ]
Shader JIT [x]
System Region 2
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
- Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
GPU Driver Version: Build 188.8.131.5224
This driver is outdated, you need to update.
win64_184.108.40.20617.zip from https://downloadcenter.intel.com/download/29312/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=76308
direct link: https://downloadmirror.intel.com/29312/a08/win64_220.127.116.1117.zip
then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/
Since you have an old GPU and are still on Windows 7 which Microsoft has stopped supporting (since January) you should turn off the Disk Shader Cache and maybe even Hardware Shader (though only if you experience crashes).