The screen of the game is black and without sound

Enter a description of your issue here, in full detail.

System Information

  • Operating System: samsung
  • CPU: Octa-core (2x2.4 GHz Cortex-A78 & 6x2.0 GHz Cortex-A55
  • GPU: Mali-G68
  • Citra Version (found in title bar): 99a89d290
  • Game: Pokemon ultra moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt.old.txt (11.6 KB)

Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

We do not provide support for unofficial builds of Citra. Please try again on the latest Nightly or Canary build instead.