There is no audio in any of the games I run

#1

Issue: There is no audio in any of the games I run
Enter a description of your issue here, in full detail.
The games run just fine its just 0 audio. I tried to play with the audio in settings but that got me nowhere. I am currently running Citra Nightly.

System Information

  • Operating System: Windows 8.1
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game: Pokemon Sun, Pokemon Ultra Moon, Pokemon X, Pokemon Omega Ruby
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

Make sure to set your ‘Audio Device’ to your current device on windows volume mixer (just click on the sound icon on the notification area click click on mixer to open it), and make that the volume isn’t too low (including in-game) also make sure that ‘Output Device’ is set to anything but ‘null’.

upload your log if the issue persists.

#4

I have done all of that and have the audio on full, still not working. I will upload my log
[ 0.000000] Config core/settings.cpp:LogSettings:68: Citra Configuration:
[ 0.000030] Config core/settings.cpp:LogSetting:64: Core_UseCpuJit: true
[ 0.000031] Config core/settings.cpp:LogSetting:64: Renderer_UseHwRenderer: true
[ 0.000033] Config core/settings.cpp:LogSetting:64: Renderer_UseHwShader: true
[ 0.000034] Config core/settings.cpp:LogSetting:64: Renderer_ShadersAccurateGs: true
[ 0.000036] Config core/settings.cpp:LogSetting:64: Renderer_ShadersAccurateMul: false
[ 0.000037] Config core/settings.cpp:LogSetting:64: Renderer_UseShaderJit: true
[ 0.000039] Config core/settings.cpp:LogSetting:64: Renderer_UseResolutionFactor: 1
[ 0.000040] Config core/settings.cpp:LogSetting:64: Renderer_VsyncEnabled: false
[ 0.000042] Config core/settings.cpp:LogSetting:64: Renderer_UseFrameLimit: true
[ 0.000043] Config core/settings.cpp:LogSetting:64: Renderer_FrameLimit: 100
[ 0.000044] Config core/settings.cpp:LogSetting:64: Layout_Toggle3d: false
[ 0.000045] Config core/settings.cpp:LogSetting:64: Layout_Factor3d: 0
[ 0.000055] Config core/settings.cpp:LogSetting:64: Layout_LayoutOption: 0
[ 0.000061] Config core/settings.cpp:LogSetting:64: Layout_SwapScreen: false
[ 0.000063] Config core/settings.cpp:LogSetting:64: Audio_EnableDspLle: false
[ 0.000064] Config core/settings.cpp:LogSetting:64: Audio_EnableDspLleMultithread: false
[ 0.000066] Config core/settings.cpp:LogSetting:64: Audio_OutputEngine: auto
[ 0.000067] Config core/settings.cpp:LogSetting:64: Audio_EnableAudioStretching: true
[ 0.000068] Config core/settings.cpp:LogSetting:64: Audio_OutputDevice: auto
[ 0.000069] Config core/settings.cpp:LogSetting:64: Camera_OuterRightName: blank
[ 0.000071] Config core/settings.cpp:LogSetting:64: Camera_OuterRightConfig:
[ 0.000072] Config core/settings.cpp:LogSetting:64: Camera_OuterRightFlip: 0
[ 0.000073] Config core/settings.cpp:LogSetting:64: Camera_InnerName: blank
[ 0.000074] Config core/settings.cpp:LogSetting:64: Camera_InnerConfig:
[ 0.000075] Config core/settings.cpp:LogSetting:64: Camera_InnerFlip: 0
[ 0.000076] Config core/settings.cpp:LogSetting:64: Camera_OuterLeftName: blank
[ 0.000077] Config core/settings.cpp:LogSetting:64: Camera_OuterLeftConfig:
[ 0.000078] Config core/settings.cpp:LogSetting:64: Camera_OuterLeftFlip: 0
[ 0.000080] Config core/settings.cpp:LogSetting:64: DataStorage_UseVirtualSd: true
[ 0.000081] Config core/settings.cpp:LogSetting:64: System_IsNew3ds: false
[ 0.000087] Config core/settings.cpp:LogSetting:64: System_RegionValue: -1
[ 0.000088] Config core/settings.cpp:LogSetting:64: Debugging_UseGdbstub: false
[ 0.000092] Config core/settings.cpp:LogSetting:64: Debugging_GdbstubPort: 24689
[ 0.404590] Input input_common/udp/client.cpp:StartCommunication:199: Starting communication with UDP input server on 127.0.0.1:26760
[ 0.783616] Frontend citra_qt/main.cpp:GMainWindow:162: Citra Version: Nightly 1186 | HEAD-f620c86
[ 5.169549] Frontend citra_qt/main.cpp:CheckForUpdates:637: Update check started
[ 7.820034] Frontend citra_qt/main.cpp:OnUpdateFound:650: No updates found
[ 148.598384] Frontend citra_qt/main.cpp:BootGame:804: Citra starting…
[ 151.037844] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/canorhan2003/Desktop/Pokemon Sun (USA) Decrypted.3ds
[ 151.203947] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:164: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1309: default device period: 100000

[ 151.203955] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:164: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1317: Minimum latency in frames: 328

[ 151.204000] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:164: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1639: (000000efb2c59b50) Setup render: device=0000000000000000

[ 151.204284] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:164: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1526: Setup requested=[f=0 r=32728 c=2 l=3] mix=[f=0 r=48000 c=2 l=3]

[ 151.217404] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:164: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1690: Target sample rate: 32728

[ 151.219280] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:164: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1850: Stream init succesfull (000000efb2c59b50)

[ 151.220384] Audio.Sink audio_core/cubeb_sink.cpp:StateCallback:139: Cubeb Audio Stream Started
[ 151.221257] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/canorhan2003/Desktop/Pokemon Sun (USA) Decrypted.3ds
[ 151.257685] RPC_Server core/rpc/rpc_server.cpp:RPCServer:12: Starting RPC server …
[ 151.258140] RPC_Server core/rpc/rpc_server.cpp:HandleRequestsLoop:111: Request handler started.
[ 151.287405] RPC_Server core/rpc/zmq_server.cpp:ZMQServer:15: ZeroMQ listening on port 45987
[ 151.287473] RPC_Server core/rpc/rpc_server.cpp:RPCServer:16: RPC started.
[ 151.288403] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:\Users\canorhan2003\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/00040138/00000003/content/00000000.app
[ 151.313049] Service.FS core/file_sys/savedata_archive.cpp:OpenFile:67: Non-existing file C:\Users\canorhan2003\AppData\Roaming/Citra/nand/data/00000000000000000000000000000000/sysdata/00010017/00000000/config can’t be open without mode create.
[ 151.313177] Service.FS core/file_sys/savedata_archive.cpp:DeleteFile:109: File not found C:\Users\canorhan2003\AppData\Roaming/Citra/nand/data/00000000000000000000000000000000/sysdata/00010017/00000000/config
[ 151.332253] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:\Users\canorhan2003\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/0004001b/00010002/content/00000000.app
[ 151.332340] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:544: ClCertA file missing
[ 151.332529] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:546: GL_VERSION: 3.3.0
[ 151.332538] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:547: GL_VENDOR: NVIDIA Corporation
[ 151.332541] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:548: GL_RENDERER: GeForce GT 635M/PCIe/SSE2
[ 152.029761] Render.OpenGL video_core/renderer_opengl/gl_rasterizer.cpp:RasterizerOpenGL:57: Shadow might not be able to render because of unsupported OpenGL extensions.
[ 152.029783] Render.OpenGL video_core/renderer_opengl/gl_rasterizer.cpp:RasterizerOpenGL:62: ARB_texture_barrier not supported. Some games might produce artifacts.
[ 152.084161] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/canorhan2003/Desktop/Pokemon Sun (USA) Decrypted.3ds
[ 152.084167] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/canorhan2003/Desktop/Pokemon Sun (USA) Decrypted.3ds
[ 152.084187] Loader core/loader/ncch.cpp:Load:167: Program ID: 0004000000164800
[ 152.084318] Service.FS core/file_sys/ncch_container.cpp:OpenFile:165: Failed to open C:\Users\canorhan2003\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00164800/content/00000000.app
[ 152.084321] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:\Users\canorhan2003\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00164800/content/00000000.app
[ 152.084388] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/canorhan2003/Desktop/Pokemon Sun (USA) Decrypted.3ds
[ 152.084473] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/canorhan2003/Desktop/Pokemon Sun (USA) Decrypted.3ds
[ 152.183453] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/canorhan2003/Desktop/Pokemon Sun (USA) Decrypted.3ds
[ 152.202335] Loader core/hle/kernel/process.cpp:ParseKernelCaps:110: ExHeader kernel version: 2.50
[ 152.205089] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/canorhan2003/Desktop/Pokemon Sun (USA) Decrypted.3ds
[ 152.205113] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/canorhan2003/Desktop/Pokemon Sun (USA) Decrypted.3ds
[ 152.205382] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:\Users\canorhan2003\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00164800/content/00000000.app
[ 152.205534] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/canorhan2003/Desktop/Pokemon Sun (USA) Decrypted.3ds
[ 152.205664] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/canorhan2003/Desktop/Pokemon Sun (USA) Decrypted.3ds
[ 152.205877] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/canorhan2003/Desktop/Pokemon Sun (USA) Decrypted.3ds
[ 152.205948] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/canorhan2003/Desktop/Pokemon Sun (USA) Decrypted.3ds
[ 152.221907] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/canorhan2003/Desktop/Pokemon Sun (USA) Decrypted.3ds
[ 152.222002] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCodes:611: Preferred region code set to 1
[ 152.224561] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/canorhan2003/Desktop/Pokemon Sun (USA) Decrypted.3ds
[ 152.247244] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/canorhan2003/Desktop/Pokemon Sun (USA) Decrypted.3ds
[ 152.257466] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:49: (STUBBED) called
[ 152.432735] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:71: (STUBBED) called
[ 152.436337] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:260: (STUBBED) called applet_attributes=0X00000000
[ 152.443371] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:676: (STUBBED) called, screen_capture_post_permission=0
[ 152.444286] Service.NDM core/hle/service/ndm/ndm_u.cpp:OverrideDefaultDaemons:184: (STUBBED) bit_mask=0x0000000F
[ 152.444464] Service.NDM core/hle/service/ndm/ndm_u.cpp:SuspendDaemons:72: (STUBBED) bit_mask=0x00000006
[ 152.447707] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:239: (STUBBED) app_id=768
[ 152.452148] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:507: (STUBBED) called command=0X00000007, input_size=0X00000004, output_size=0X00000001
[ 152.452664] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:507: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
[ 152.456807] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:540: (STUBBED) called, version: 0x0B0401C8
[ 152.476837] Service.SRV core/hle/service/sm/srv.cpp:Subscribe:176: (STUBBED) called, notification_id=0x209
[ 152.491635] Service.DSP audio_core/hle/hle.cpp:LoadComponent:406: Firmware hash: 0xdcdb8c683bf28fdd
[ 152.491639] Service.DSP audio_core/hle/hle.cpp:LoadComponent:410: Structures hash: 0x228655de1258d999
[ 152.491641] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:LoadComponent:184: called size=0xC25C, prog_mask=0x000000FF, data_mask=0x000900FF
[ 152.493226] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:RegisterInterruptEvents:250: Registered interrupt=2, channel=2, event=event-0025c2d4
[ 152.493616] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:GetSemaphoreEventHandle:266: (STUBBED) called
[ 152.494032] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:SetSemaphoreMask:276: (STUBBED) called mask=0x2000
[ 152.494606] Audio.DSP audio_core/hle/hle.cpp:PipeWrite:188: Application has requested initialization of DSP hardware
[ 152.494981] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:SetSemaphore:53: called, semaphore_value=4000
[ 152.497480] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:SetSemaphore:53: called, semaphore_value=4000
[ 152.843417] Service.LDR core/hle/service/ldr_ro/ldr_ro.cpp:LoadCRR:143: (STUBBED) called, crr_buffer_ptr=0x0821E000, crr_size=0x00007000
[ 152.874736] Service.GSP core/hle/service/gsp/gsp_gpu.cpp:AcquireRight:705: called flag=00000000 process=11 thread_id=0
[ 153.313161] Service.FRD core/hle/service/frd/frd.cpp:SetClientSdkVersion:147: (STUBBED) called, version: 0x0B0401C8
[ 153.313610] Service.FRD core/hle/service/frd/frd.cpp:GetMyPresence:34: (STUBBED) called
[ 153.314603] Service.FRD core/hle/service/frd/frd.cpp:GetFriendKeyList:49: (STUBBED) called, unknown=0, frd_count=100
[ 153.330586] Service.BOSS core/hle/service/boss/boss.cpp:InitializeSession:23: (STUBBED) programID=0X0000000000000000
[ 153.331194] Service.NDM core/hle/service/ndm/ndm_u.cpp:ResumeDaemons:87: (STUBBED) bit_mask=0x00000002
[ 153.331310] Service.NDM core/hle/service/ndm/ndm_u.cpp:ResumeDaemons:87: (STUBBED) bit_mask=0x00000004
[ 153.333188] Service.BOSS core/hle/service/boss/boss.cpp:GetStorageEntryInfo:644: (STUBBED) called
[ 153.333763] Service.BOSS core/hle/service/boss/boss.cpp:UnregisterStorage:46: (STUBBED) called
[ 153.334385] Service.BOSS core/hle/service/boss/boss.cpp:RegisterStorageEntry:633: (STUBBED) unk_param1=0X00001648, unk_param2=0X00000000, unk_param3=0X00100000, unk_param4=0X00000001, unk_param5=0X01
[ 153.614641] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:676: (STUBBED) called, screen_capture_post_permission=3
[ 153.760434] Service.FRD core/hle/service/frd/frd.cpp:GetMyFriendKey:88: (STUBBED) called
[ 153.780957] Service.FRD core/hle/service/frd/frd.cpp:GetMyFriendKey:88: (STUBBED) called
[ 154.170909] Service.FS core/file_sys/archive_source_sd_savedata.cpp:GetFormatInfo:79: Could not open metadata information for archive
[ 154.170914] Service.FS core/hle/service/fs/fs_user.cpp:GetFormatInfo:602: Failed to retrieve the format info
[ 154.212484] Service.FS core/hle/service/fs/fs_user.cpp:OpenArchive:320: failed to get a handle for archive archive_id=0x00000006 archive_path=[Binary: 010000004816000000000000]

#5

Check the speaker device name on windows volume mixer that you normally use for other games, web browser, media player, etc, usually either as headphones speaker or HDMI, and make sure that that’s the one selected on your volume mixer. example image.

After looking at the name of that device go on citra audio settings and change 'Audio device to that device.