Trading and battling

Hey there, i have an issue, every time i try to trade or batte it suddenly closes and in the user’s icon appears a gray symbol of trading and until that doesnt diisapear i cant trade again.
i know that is not because my trading partner its cancelling the trade because itried to trade with myself and i never cancelled.
it happens every time i try to trade or battle. does someone know whats wrong?

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.