Trading and battling

Hey there, i have an issue, every time i try to trade or batte it suddenly closes and in the user’s icon appears a gray symbol of trading and until that doesnt diisapear i cant trade again.
i know that is not because my trading partner its cancelling the trade because itried to trade with myself and i never cancelled.
it happens every time i try to trade or battle. does someone know whats wrong?
thanks

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