Issue:
Enter a description of your issue here, in full detail.
No matter what game I play, it always goes to the loading screen and crashes. It used to be I could only play ACNL on it, but then it fixed itself and I could play all games. Recently it broke again and now I can’t play anything. I have no idea how to fix it; I’ve tried toggling between OpenGL and software, and toggling the accurate multiplication. Basically I tried most of the common fixes online, including deleting the OpenGL shader folder. No luck
System Information
- Operating System: Microsoft Windows 10 Home
- CPU: Intel(R) Core™ i5-7200U CPU @ 2.50GHz 2.70 GHz
- GPU: Intel(R) HD Graphics 620
- Citra Version (found in title bar): Nightly1931
- Game: Animal Crossing New Leaf, Pokemon Alpha Sapphire, Pokemon X, etc. (All my games won’t run.)
- Screenshot of Issue (include the full Citra window including titlebar):
Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (15.9 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296
Prova a disinstallarlo utilizzando Revo Uninstaller. Pulisci solo i file residui (tracce di sistema e file temporanei) di Citra e tutto dovrebbe rifunzionare reinstallandolo. Tutto quello da eliminare reca espressamente “citra” nel nome. Spero che questo possa risolvere il problema 
will this delete the game data?
purtroppo si. Quando mi si era bloccato Citra e non mi caricava nessuna rom ho risolto così, ovviamente dopo aver provato invano a cancellare la cartella degli shader di OpenGl.
aw, man. i had so much progress on my games. thanks though. guess i’ll just have to suck it up
GL_VERSION: 4.3.0 - Build 23.20.16.4973
^ This GPU driver is incredibly out of date (It’s from 5 years ago). To update, download win64_25.20.100.6373.zip from Legacy Intel® Graphics Driver for Windows® 10
Mirror download: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip
Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/
Now you should be able to install the latest DCH drivers directly:
Download and install gfx_win_101.2115.exe from Intel® 6th-10th Gen Processor Graphics - Windows
Mirror download: https://downloadmirror.intel.com/764512/gfx_win_101.2115.exe
Please do not listen to Frant82’s suggestions. They have no idea what they’re talking about.
