Try to run game, emulation speed goes to 0 and crashes the program

Enter a description of your issue here, in full detail.
No matter what game I play, it always goes to the loading screen and crashes. It used to be I could only play ACNL on it, but then it fixed itself and I could play all games. Recently it broke again and now I can’t play anything. I have no idea how to fix it; I’ve tried toggling between OpenGL and software, and toggling the accurate multiplication. Basically I tried most of the common fixes online, including deleting the OpenGL shader folder. No luck

System Information

  • Operating System: Microsoft Windows 10 Home
  • CPU: Intel(R) Core™ i5-7200U CPU @ 2.50GHz 2.70 GHz
  • GPU: Intel(R) HD Graphics 620
  • Citra Version (found in title bar): Nightly1931
  • Game: Animal Crossing New Leaf, Pokemon Alpha Sapphire, Pokemon X, etc. (All my games won’t run.)
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (15.9 KB)

In order to save a copy of the log, follow this guide:

Prova a disinstallarlo utilizzando Revo Uninstaller. Pulisci solo i file residui (tracce di sistema e file temporanei) di Citra e tutto dovrebbe rifunzionare reinstallandolo. Tutto quello da eliminare reca espressamente “citra” nel nome. Spero che questo possa risolvere il problema :wink:

will this delete the game data?

purtroppo si. Quando mi si era bloccato Citra e non mi caricava nessuna rom ho risolto così, ovviamente dopo aver provato invano a cancellare la cartella degli shader di OpenGl.

aw, man. i had so much progress on my games. thanks though. guess i’ll just have to suck it up

GL_VERSION: 4.3.0 - Build
^ This GPU driver is incredibly out of date (It’s from 5 years ago). To update, download from Legacy Intel® Graphics Driver for Windows® 10
Mirror download:

Then follow this guide to install it:

Now you should be able to install the latest DCH drivers directly:
Download and install gfx_win_101.2115.exe from Intel® 6th-10th Gen Processor Graphics - Windows
Mirror download:

Please do not listen to Frant82’s suggestions. They have no idea what they’re talking about.